CorporateGovernance.
The principles, oversight structures, and ethical standards that guide EezzyTrade and its operations.
Effective Date — July 20, 2026
Our Commitment
EezzyTrade is committed to maintaining the highest standards of corporate governance across all operations. Good governance is fundamental to protecting our customers, business partners, and the communities we serve. We strive to conduct business responsibly through ethical leadership, accountability, transparency, compliance, and sustainable decision-making.
Governance Framework
Our governance framework establishes clear reporting lines, oversight responsibilities, delegated authority, internal controls, and accountability mechanisms. Policies are reviewed periodically to ensure they remain aligned with business objectives, regulatory requirements, and internationally recognised governance practices.
OTC Desk Operations
EezzyTrade operates as a principal-model OTC desk, trading directly against client orders using our own liquidity. All buy orders require payment proof before settlement. Sell orders are settled only after on-chain confirmation. Rates are set manually by our trading team based on prevailing market conditions and are updated in real time on the platform. No order is fulfilled automatically without human verification.
Compliance & AML
EezzyTrade is committed to operating in compliance with applicable Ghanaian laws and regulations, including guidance from the Bank of Ghana and the Financial Intelligence Centre (FIC) on anti-money laundering (AML) and counter-terrorism financing (CTF). We monitor transactions for unusual patterns, reserve the right to request identity verification for high-value orders, and will refuse or report any transaction linked to illegal activity.
Risk Management
We manage market risk by limiting open position durations and updating rates frequently. Counterparty risk is eliminated by requiring payment proof before crypto release on buy orders and confirming on-chain receipt before fiat disbursement on sell orders. Fraud risk is addressed through manual payment proof verification and wallet screening. Operational risk is managed through redundant infrastructure and least-privilege access controls.
Dispute Resolution
Disputes relating to an order should first be raised through the in-platform order chat, where our team will review the evidence. Most disputes are resolved within 24 hours. Unresolved disputes may be escalated in writing to disputes@eezzytrade.com — we commit to a written response within five (5) business days. EezzyTrade's decisions are final in matters of platform access, order cancellation, and account suspension, subject to applicable law.
Changes to this Document
This governance document may be updated periodically to reflect changes in our operations, regulatory environment, or business structure. The effective date at the top of this page reflects the most recent revision. Continued use of the platform following any update constitutes acceptance of the revised governance terms.
Contact
For governance-related enquiries, contact us at governance@eezzytrade.com or write to EezzyTrade, Accra, Ghana.